Rideshare services like Uber and Lyft have transformed transportation in California, but accidents involving these vehicles present unique legal and insurance challenges. Unlike standard car accidents, rideshare crashes involve layered insurance policies that change depending on the driver’s status in the app. California’s specific Transportation Network Company (TNC) laws govern these situations, and recent changes in 2026 have made understanding your rights more important than ever.
At Sally Morin Law, our experienced personal injury team specializes in rideshare accidents. We help passengers, pedestrians, cyclists, and other drivers recover full compensation after Uber or Lyft crashes. Our dedicated practice areas include comprehensive rideshare accident representation, backed by a proven track record of results.
California TNC Insurance Coverage Periods Explained
California law, primarily through the Public Utilities Code and CPUC regulations, breaks every rideshare trip into distinct periods with different insurance responsibilities. This structure often confuses victims and allows insurance companies to delay or minimize payouts.
Here’s a clear breakdown:
| Period | Driver Status | Liability Coverage (Primary) | Excess / Additional Coverage | Uninsured/Underinsured Motorist (UM/UIM) Coverage |
| Period 0 | App completely off | Driver’s personal auto insurance only | None from TNC | Driver’s personal policy only |
| Period 1 | App on, waiting for ride match | $50k per person / $100k per accident (bodily injury)
$30k property damage |
$200k excess liability from TNC | Limited or none from TNC |
| Period 2 | Ride accepted, heading to pickup | $1 Million primary commercial liability | Included in the $1M | Not primary |
| Period 3 | Passenger in vehicle (until drop-off) | $1 Million primary commercial liability | Included in the $1M | $60k per person / $300k per incident (reduced by SB 371 effective Jan 1, 2026; previously $1M) |
Key 2026 Update from Senate Bill 371 (SB 371):
Effective January 1, 2026, the required UM/UIM coverage during Period 3 (with a passenger inside) dropped significantly from $1 million to $60,000 per person and $300,000 per incident. This change affects passengers hit by uninsured or underinsured drivers while in an Uber or Lyft. Liability coverage when the rideshare driver is at fault remains at $1 million.
These layered policies mean multiple insurers may get involved, often leading to disputes over which policy applies and who pays what. An experienced rideshare lawyer can untangle these complexities and ensure you don’t leave money on the table.
Common Causes and Types of Rideshare Accidents in California
Rideshare accidents frequently stem from:
- Distracted driving (checking the app, navigation, or passenger communication)
- Fatigue from long hours or multi-app driving
- Speeding to complete more trips
- Reckless lane changes or failure to yield
- Poor vehicle maintenance
Victims can include:
- Rideshare passengers
- Other motorists
- Pedestrians and cyclists (common in dense urban areas like San Francisco)
- Delivery drivers in combined ride/delivery scenarios
What to Do Immediately After an Uber or Lyft Accident
- Prioritize safety and seek medical care — Get checked even for “minor” symptoms; document all injuries.
- Call police and ensure an official report notes the Uber/Lyft involvement and app status.
- Gather evidence — Take photos/videos of the scene, vehicles, injuries, road conditions, and your Uber/Lyft app showing the active ride.
- Collect driver and ride details — Screenshot the ride receipt, driver name, license plate, and insurance info from the app.
- Report to Uber/Lyft via the app, but do not give a detailed recorded statement to any insurer without legal counsel.
- Contact a rideshare-specialized attorney promptly — Evidence (like app data) can disappear quickly.
Helpful Video Resource:
“What To Do After an Uber Accident?” – Practical, expert-guided steps every victim should know.
Featured Settlement: $700,000 Recovery for Pedestrian Hit by Distracted Driver
Sally Morin Law recently secured a $700,000 settlement for a 62-year-old San Francisco pedestrian struck in a marked crosswalk by a distracted driver. The client suffered severe leg fractures requiring multiple surgeries and extended rehabilitation. Our team maximized both the primary auto policy and umbrella coverage, aggressively negotiated lien reductions, and ensured the client received substantial net compensation for pain, lost wages, and future medical needs.
View more successful results.
Real Client Testimonials
“This team was excellent to work with and truly provided an unbelievable service when I was going through a very difficult recovery. They made sure I fully understood every part of the process… I absolutely recommend them.”
Read Devin T.‘s review of Sally Morin Personal Injury Lawyers on Yelp
“I was involved in a personal injury case and had Rebecca, who was great. She was very professional, quick and responsive… the entire process was very smooth and straightforward.”
Read Sophia H.‘s review of Sally Morin Personal Injury Lawyers on Yelp
Not Sure If You Have a Case? Check Instantly
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Personal Injury Settlement Calculator
Frequently Asked Questions About California Rideshare Accidents
Q: Can I sue Uber or Lyft directly?
A: Typically, claims are handled through their insurance policies, but in cases of negligence in driver screening, training, or other corporate failures, direct claims against the company may be possible.
Q: What if the driver was not logged into the app?
A: Only the driver’s personal insurance applies, which usually has much lower limits. We investigate all possible coverage sources.
Q: How long do I have to file a claim in California?
A: The statute of limitations is generally 2 years from the accident date. Acting quickly preserves evidence and witness testimony.
Q: Do I pay anything upfront for legal help?
A: No. We work on a contingency fee basis—you only pay if we recover compensation for you.
Q: How does the 2026 UM/UIM reduction affect my claim?
A: It lowers protection when another uninsured driver causes the crash while you’re a passenger. This makes it even more critical to explore all available policies and third-party liability.
Ready to Protect Your Rights and Maximize Your Recovery?
Insurance companies for Uber, Lyft, and other parties will move quickly to limit their payout. Don’t navigate this complex process alone. The attorneys at Sally Morin Law understand the nuances of California rideshare law, including the impact of SB 371, and have the experience to fight for the full compensation you deserve—covering medical bills, lost wages, pain and suffering, and more.
Take the first step toward recovery today.
Get Your Free, No-Obligation Case Evaluation →
Sally Morin Personal Injury Lawyers – Trusted advocates for Uber and Lyft accident victims throughout California.
Sincerely
KJJ
Carmen is a very capable law professional. she is expert in her domain, also she is very skillful in finding the key information.
Carmen is also a compassionate and kind person, she listened and also put my interests in priority. At the same time she patiently explained to me the law information.
Carmen is also very good with execution, the whole process she is proactively driving it towards the satisfactory result
What more can you ask for a lawyer who is capable, professional, kind, effective and efficient.

They took over the whole case and handled everything.
The whole team was very personable, professional, keeped us in the loop the entire time and cared about what was going on.
They also set us up with all the right people to make sure the settlement funds were properly handled in the most efficient way for us.
I just dont think we could have done all of this without them. It was a terrible time for our family, and we are very gratefull for everything they did for us! Thank you guys! ~HavasuLew




Posted on Yelp Amy R.Verified I can't recommend Rebecca at Sally Morin Personal Injury Lawyers more highly. Rebecca is transparent, honest, and client-centered in a way that was completely different from the other firms I considered. Rebecca broke down what can feel like a very opaque process, and helped me understand my options in an approachable way. It was immediately clear that Rebecca's advice and guidance centered around my personal best interest, not what would make her firm the most money. Thanks Rebecca and team!Posted on Yelp Mike B.Verified I unfortunately got injured in an auto accident and called a bunch of different attorneys with little to no help. I called Sally Morin Law and got help from Rebecca who was absolutely fantastic. She was there every step of the way to help and Isn't just trying to make a quick buck. She took her time with me and went out of her way to help out. Thanks for all the help Rebecca!!Posted on Yelp Shannon Y.Verified Carmen and team at Sally Morin are the best. Having Carmen and her team for my personal injury case is one of the lucky thing for me in 2024 Carmen is a very capable law professional. she is expert in her domain, also she is very skillful in finding the key information. Carmen is also a compassionate and kind person, she listened and also put my interests in priority. At the same time she patiently explained to me the law information. Carmen is also very good with execution, the whole process she is proactively driving it towards the satisfactory result What more can you ask for a lawyer who is capable, professional, kind, effective and efficient.Posted on Yelp Dinora G.Verified I was very fortunate, and by pure luck, I found Sally Morin's firm on YELP. The firm wasn't recommended to me by anyone, but I now want to recommend them to EVERYONE, especially my fantastic attorney, Annie Heller. Annie was compassionate, honest, attentive and very responsive to my calls and emails. Throughout the entire process of my claim, I felt completely supported and even after my case successfully settled, she followed up with me. Thank you Annie for your exceptional legal service.Posted on Yelp Phil M.Verified Rebecca and the team at Sally Morin are awesome, plain and simple! Honestly, they were the only legal representation that didn't make me feel slimy after the first conversation. I was thrilled to work with them on my injury case after realizing it was more than I could handle dealing directly with the other party's insurance myself. They advocated for me and my family, going into incredible detail and crafting a great strategy for what to do next. The end result was a pleasant surprise, far exceeding my expectations. Rebecca and the team definitely earn their share by providing amazing value. They're also no-pressure, which was refreshing compared to other lawyers I contacted before choosing Sally Morin. Their priority was making sure I was always informed and knew exactly what was going on, every step of the way. If something happens again, Rebecca and Sally Morin will be my first call--and I'm sure there will be a multitude of emails to follow! :PPosted on Yelp Steve M.Verified Attorneys Annie Levitt Heller and Carmen from Sally Morin Personal Injury Lawyers are the absolute best! They are dedicated, approachable and thorough in all their work. They provided the best possible outcome for my case (I was a pedestrian hit by a car in a crosswalk) and supportive every step of the way. I would absolutely recommend Sally Morin Personal Injury Lawyers to anyone Forever grateful to them!Posted on Yelp James Minh N.Verified My sister got in a car accident, was hit badly by another driver, became unconscious, and was immediately taken to hospital emergency with an internal brain bleeding thus could not defend herself. As a result, the police report had false information from the other driver and concluded my sister at fault. While other legal firms purposed disappeared after seeing at the police report and other driver's cheap insurance policy (not easy win), Sally Morin team with great heart and "no win, no pay" written clause took on the case and successfully reversed both insurance + police reports and won the case. My family is grateful to find Sally Morin firm and great team with legal expertise, experience, and most important great heart. Thank you very much.Posted on Yelp Tim K.Verified Unfortunately me and my mom were hit by another driver on the freeway. We ended up with hospital bills and a long road to recovery especially for my 85 yr old mother. This was such a tragedy and uncertain times for us not knowing where to turn and what to do about mounting bills while trying to get our lives in order. I contacted Sally and her wonderful team. Carmen one of her associates worked with me and my mom and handled everything. Carmen was awesome and such a caring lawyer as well. She keeps It real and we loved that about her. When you need a personal injury attorney that will work on handling your case in every aspect, insurance claims, potential health liens and negotiating on your behalf then Sally Morin Personal Injury law firm is the one to contact. You can count on them. Carmen explained everything so we knew what we were in for and was trustworthy and honest. There is no way to state how invaluable and priceless it is knowing the law firm you hired has your back and can be trusted. I hope no one ever needs a personal Injury attorney because being injured is one of the worst things that can happen to you; your life changes in an instant after a bad accident. But having a law firm like Sally Morin with lawyers like Carmen make that terrible experience much better knowing they are there to handle every aspect of your case and do it so well. Thanks Carmen and team. Much appreciated!Posted on Yelp Stephan B.Verified I originally reached out to a different law firm to handle my personal injury case, but Sally Morin's team (Rebecca Taylor in particular) left such a good impression on me that I switched to them--and I'm glad I did! They were empathetic and professional, communicated early and often, and patiently walked me through every option. They did thorough research and handled so much on their end that I was able to focus on my recovery/work/life with minimal disruption. So I highly recommend this firm.Posted on Yelp Michele H.Verified Word cannot express the honesty from Annie at Sally Morin law . She is honest kind and to the point . If you want to get ripped off by shady humans don't hire Annie . If you want honest kind and attentive go with Annie at Sally Morin law . You will feel good about your choice . She is a firm advocate with insurance and health care . Annie and her team will be available to explain things all the way through . Her integrity is not matched in this field . I would hire again and again Thanks Annie You made one of the most difficult times in my families life tolerable ! Your kindness and integrity are not matched in everyday life . Much less with personal injury lawyers thank you thank you Michele Hargrove



