Sally was easily reachable, very forthcoming about her experience with cases like mine, and very flexible with her schedule. She made a house call to get the case started and explained the contract point-by-point before we moved forward. She worked hard to build the best case for me and in the end the outcome was exactly what we expected. I always felt at the top of her list regardless of how many clients she had and was very responsive to all of my calls and emails. I would recommend Sally to anyone who needs an advocate in their corner, regardless of their own experience with serious events like this.