Do Uber and Lyft Screen Their Drivers?

Do Uber and Lyft Screen Their Drivers?

Here’s something you might not realize about calling an Uber or Lyft: California rideshare drivers don’t need any kind of special license, certification, or training before they pick up their first passenger.

When you jump into an Uber, you’re entering someone’s personal vehicle under an agreement facilitated by the ridesharing app. You’re also hoping you have a skilled and safe driver, but how do you really know?

Here’s a closer look at the background checking process for Uber and Lyft drivers and how these companies screen - or fail to screen - drivers before they hit the road in California.

The Screening Process Might Surprise You

Lyft and Uber both use a screening process to do basic background and driving history checks. These screenings examine a person’s criminal history and reveal their track record for receiving speeding tickets, traffic tickets, and more.

The background check will show whether someone is listed on the National Sex Offender Registry and flag any convictions for crimes like rape, assault, or drunk driving. These types of offenses should prevent someone from being approved to drive for Uber or Lyft.

Uber and Lyft don’t do these screenings themselves; they use screening services. Uber uses a background checking service known as Checkr and Lyft uses an applicant screening process that’s run by the company Sterling Talent Solutions.

What might surprise you about these background checks is that they don’t always catch everything they’re supposed to. And in some cases, the rules seem far too lax. For example, Uber drivers can’t have more than three recent minor driving violations or any recent DUI charges.

See the problem here? A driver can still have up to three recent minor violations. And they can still have a DUI conviction, just not a recent conviction. As a rider, is that okay with you?

A Background Check is No Guarantee of Safety

Plenty of scary characters are falling through the cracks of these background checks. Drivers with histories of reckless driving, DUIs, and even violent crimes like rape and murder have made it through the safety screening process to become rideshare drivers.

For example, safety advocates called on Lyft to stop using Sterling Talent Solutions after the company failed to catch a rapist with a criminal record. He tied up a Lyft passenger and raped her in the back of his car.

Uber’s background check didn’t even catch a terrorist who murdered 8 people. Screening service Checkr is now facing numerous lawsuits regarding background check problems, including erroneous failures that prevent innocent people from becoming Uber drivers.

Rideshare background checks commonly suffer from problems like:

  • Delays from county courthouses and other agencies
  • Inconsistencies in how information is reported and gathered across states
  • Limitations in accessing federal/government background information
  • Issues that arise due to the sheer volume of background checks taking place
  • Background check backlogs created by COVID-19 and other issues

There are even new risks presented by driverless Ubers that rely on both human drivers and self-driving cars to do all the right things. Already, people have been injured and killed when these autonomous vehicles didn’t perform as expected.

Injured? Attacked? You Can Take Action.

As a passenger and paying customer, you’re hoping that the background check will weed out criminals and bad drivers. But the truth is, these screenings are unable to quantify someone’s character. Ridesharing still comes with the risk of getting a bad driver.

If you’re an injured Uber or Lyft passenger, you don’t have to suffer in silence. Take action by starting a claim with Uber or Lyft’s insurance company and/or by suing the driver who hurt you.

Maybe you were the innocent passenger in a collision that wasn’t your fault. Maybe your Uber driver was drunk. Or maybe your rideshare driver attacked and injured you, causing physical injuries and emotional trauma.

Either way, it’s your right to seek compensation for your medical bills and other damages. After a severe rideshare injury, contact an experienced California Uber lawyer to discuss your options and seek the compensation you deserve


Donna N.

"I had a bad accident that left me with a fractured sternum and stuck to a hospital bed. Luckily I found Sally and her team. I was bombarded from the start with the car insurance people, the bills were piling up from both hospitals and ambulance company and my own healthcare provider. Sally and Carmen took care of everything and let me concentrate on getting better and always keeping me in the loop with any questions or concerns I needed. I had a hefty medical bill but they still were able to get me money to help me for my suffering! God bless them!"

Experience a serious Uber or Lyft car accident in California?

Check out our Uber Accident Page to learn more about how the process works.

We Handle Your Rideshare Accident Injury Claim So You Can Focus on Your Life

After an injury, contact the attorneys at Sally Morin Personal Injury Lawyers. We handle many areas of the law, including rideshare accidents. We believe you should be able to focus on recovering while we handle the legal details.

We truly care about the people of California. Contact us today for a free online case evaluation.

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